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Frequently Asked Questions

Find answers to common questions about our driving school, lessons, and policies. Can't find what you're looking for? Feel free to contact us directly.

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Lessons
7 questions
Administrative
9 questions
Scheduling
5 questions
General
5 questions

Lessons

7 questions in this section

Will my teen need more than 6 hours of lessons?
How long should we wait between lessons?
Can I ride along during the lesson?
Where do you take students for the DMV test preparation?
Can we choose a specific instructor?
What if I don't like my instructor?
What content do you cover?

Administrative

9 questions in this section

What are your scheduling and cancellation policies?
What is the driver education course process?
Can we use our own car for the lesson?
What vehicles do you use for lessons?
How are your instructors screened and trained?
Does a parent or guardian need to be present at the beginning and/or end of the lesson?
What forms of payment do you accept?
Where should we practice driving?
When do we need to change our insurance policy for a new driver?

Scheduling

5 questions in this section

How do I use your booking tool?
I've scheduled a lesson and can't see any availability for the next two weeks. What's going on?
I can only see availability for one instructor. What's going on?
Some addresses show more availability than others. What's going on?
I want a lesson next week and you don't have anything open. Can you help?

General

5 questions in this section

Can my teen drive with me before they have their permit?
How much does my teen need to practice driving?
Does the DMV track practice hours?
Can we hire Bay Cities Instructors for the 50 practice hours?
What car should we practice in?

Still Have Questions?

Can't find the answer you're looking for? Our team is here to help. Get in touch with us and we'll get back to you as soon as possible.